ISPI Atlanta Chapter Webinar:
August 18, 2021, 12:00 – 1:00pm EST
“Look Ma . . . No Hands!” Error Free Performance for People Who Work With Their Hands – Guest Speaker, Bill Crose
What do mechanics, nurses, and scientists have in common? They must all complete complex or infrequently performed tasks flawlessly – but it is unsafe or impractical for them to hold paper procedures or refer to electronic devices while they work. In this session, Bill will:
1) Demonstrate how to assure quality employee performance with little to no training among people who work with their hands and can’t safely, sanitarily, or efficiently hold phones, tablets, or even printed aids as they work
2) Explain how to automatically capture and report valid and reliable performance data among global, manual laborers
3) Discuss how to use performance interval data to reveal continuous performance improvement opportunities and to produce an ROI Report for all performance improvement initiatives
4) Guide participants through setting up their own processes to be delivered via an intelligence augmentation system + performance assurance system, then execute a global process change in seconds. Join entrepreneur Bill Crose as he shares how mobile intelligence can integrate learning into the flow of work and provide valuable user information to assess employee progress, identify workflow obstacles and improvement opportunities, and more.
Guest Speaker: Bill Crose
Bill has a long history of performance improvement and learning technology leadership across many industries including healthcare, hospitality, pharmaceuticals, energy, and more. His driving force has always been to create competitive advantages through learning and performance improvement. Bill holds 2 patents, 1 patent pending, and has produced the world’s smallest, FCC certified earphone, which is designed to be used with the Pythia software. Bill enjoys using, learning about, and developing new technologies. He and his wife have 2 grown children; one is a pediatric intensive care room nurse and the other is a globally recognized information security professional.
Please use the “Buy Now” button below to register for the event.
Cost for Non-Members: $5